Module 3 is specifically directed to communicating across cultures. This is a very important part of business communication. With all of the diversity that surrounds us being able to communicate across cultures is very important. This module shows you exactly how to communicate in a way that everyone that you talk to will understand what you are trying to say.
I know that whenever you talk face to face that the body language that you use is very important. The book talks about the best way to use your body language positively. I knew that having your arms crossed was a sign of closed body position. One thing that I didn’t know was that crossed legs or legs being close together is a closed body position as well. I sit with my legs crossed all the time and I never knew that that was a sign of closed body position.
Something that I as found interesting that I didn’t know about before was that there are two kinds of cultures. Monochronic culture uses time as a resource, and polychromic cultures use relationships more. I had no idea that people were so different based on what they see as most important were in two separate groups.
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